Privacy Policy

Effective Date: 15.08.2024

At Tri2Discover, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR).

 1. Website Address

Our website address is: [https://tri2discover.com](https://tri2discover.com).

 2. Information We Collect and Why We Collect It

2.1 Personal Data Collected

We collect the following personal data from you:

– Name

– Email Address

– Mobile Number

– Athletic Preferences

– Comments Data: When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

2.2 Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: [https://automattic.com/privacy/](https://automattic.com/privacy/). After approval of your comment, your profile picture is visible to the public in the context of your comment.

2.3 Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

2.4 Contact Forms

When you fill out a contact form on our site, we collect the personal data you provide, including your name, email address, and any other details you include in your message. This data is used to respond to your inquiries and provide customer service.

2.5 Cookies

– If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

– If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

– When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

– If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

2.6 Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

2.7 Analytics

We use analytics tools to understand who our customers are and what they want, helping us tailor our offerings and improve our services.

 3. How We Use Your Data

We use the data you provide for:

– Bookings: To manage and confirm your reservations for our retreats.

– Marketing: To send you updates, offers, and information about our services.

– Customer Service: To respond to your inquiries and provide support.

– Analytics: To understand our customers better and tailor our offerings to your preferences.

 4. Data Sharing

4.1 Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

We do not share your personal data with third parties except as required to fulfill your requests or comply with legal obligations.

 5. Data Storage

We store your data securely in Mailchimp, an online platform that helps us manage our communications with you.

 6. Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

We will retain your personal information for a period of 2 years. If you are no longer active or if you request deletion, we will remove your data from our records.

 7. Compliance with GDPR

We comply with the General Data Protection Regulation (GDPR) to ensure that your data is handled with the utmost care and security.

 8. Contact Us

If you have any questions or concerns about your data, or if you wish to request access, correction, or deletion of your information, please contact us at:  

Email: kelly@tri2discover.com